Road Testing Back Log time-line

Recovery of an Industry in Canada

Mar 16, 2021

Privatized driver test examiners complete 55,000 tests in two months

Alberta has now been utilizing RC3 to manage road test scheduling for 3 months and has eliminated the backlog at an astonishing rate. What is even more surprising is that this was done with less examiners than the government run software for the previous 2 years.

This indicates that the issue was not caused by a shortage of driver examiners or poor management, but was in fact a technological limitation, that RC3 has now rectified in the province of Alberta.

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September 12, 2019

Alberta to licence 20 new driver examiners to meet increased demand for tests

Another recent effort to curb the wait times that Albertan’s are suffering when it comes to road tests. Sadly, hiring 20 new driver examiners will not do anything to alleviate the province-wide backlog. For every proverbial crack in the dam plugged by these new driver examiners, 2 more will spring up. Once again, at the heart of the issue is the road test scheduling software being used by both registry agent outlet and the website that the public uses to book. Albertans are not accustomed to lengthy wait times lasting months compared to other jurisdictions in Canada.
Rik McIver: “…this is completely unacceptable".

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September 11, 2019

Alberta to announce ‘immediate changes’ to reduce driver test wait times

This is great news. RC3 is poised and ready to respond.
According to our calculations, our software will be able to handle the back log of road tests.

We are looking forward to the announcement.

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August 30, 2019

'All options are on the table' as UCP vows to reduce driver exam backlog

A fair try. The UCP is trying to help Albertans after fundamental changes were made to road testing by their predecessors. Clearly frustrated, Renato is right. How are any newcomers able to work, or attend to their families after their 3-month international driver’s licence expires? In the article, Tammy Philion said: “The party line is blame the NDP”. This is not entirely true. Yes, the NDP nationalized a 29-year-old private industry first introduced but Ralph Klein during a golden era of Alberta, but it was more to do with the software the NDP decided to use to implement road testing nationalization. They would have been successful if they had incorporated RC3 into their plans for road testing. Alas, we were not considered, even though RC3 is a tried, tested and true road test scheduling network that had been offering road testing brokerage services since 2009.

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July 23, 2019

United Conservatives look at making Alberta driving exam system private again

"For road tests that meets the high standards for being fair, consistent, accessible and trustworthy”
We believe that the RC3 road test scheduling network can provide just that. Leveraging a decade of experience and half a million successful road tests booked during that time would help the province with the road-testing backlog. Our software platform provides transparency for all parties involved. (client, driver examiner, and provincial government body).

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July 8, 2019

New drivers waiting several weeks to be tested

We sympathize with the youth expecting to get a driver’s licence
road test this summer but could not because of “month and a half” long wait times to be able to schedule a road test. Businesses like driving schools are starting to be impacted because of the changes to the industry. We remain optimistic that our driver’s licence road test scheduling network (RC3) will be restored to serve Albertans once again. We believe that this is a technological issue rather than a political one.

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June 24, 2019

Alberta addressing concerns with driver's licence test delays

The province hired more examiners in hopes to resolve issues.
At the heart of the problem is the software behind the new centralized booking system. At the heart of the problem is the software behind the new centralized booking system. RC3 is poised and ready to resolve these issues.

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June 11, 2019

UCP government looking at bringing driver testing back to the private sector

UCP government considers re-privatization of road testing in Alberta in order to deal with long wait-times and complains from constituents. The previous government had nationalized the industry and replaced the existing and functioning software with an American system, leading to a massive backlog and other logistical problems.

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April 8, 2019

'Chaos in the industry': Complaints mount over new Alberta driver exam system

Problems start to arise and are first reported 39 days after de-privatization.

"The province's new drivers' exam system has led to chaos and delays, according to one industry group representing examiners. Alberta took over all driver examinations March 1."
Fletcher Kent explains – Apr 8, 2019

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March 11, 2019

De-privatization of driver testing increasing wait times, killing jobs, says industry

In this article, predictions were made that ended up being true. Unfortunately, our offer of assistance to resolve these issues were ignored.
"Wan said the province has opted to shift that work to a U.S.-based company, while his firm wasn’t consulted before the changes were made."

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October 11, 2018

'Broken system': Province to make driver examiners public service employees

Under NDP rule, Alberta transportation’s Brian Mason announces the nationalization of road testing and the beginning of forgoing the end of efficiency and driver testing quality.

"Driver examiners will be hired as public service employees after the province announced a slew of changes to Alberta’s road test model."

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About Us

Registry Connection Inc. is a locally owned and operated Alberta company. Since 2007, we’ve striven to add to Canadian innovation and have sourced all third-party tools, services and employment from Canada whenever possible.

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British Columbia (B.C.)

Backlog in road tests forces B.C. man to quit his job.

Caleb Siemens, 19, is not yet licenced to drive alone but says he can't book driving test till late November.

Caleb Siemens, 19, is not yet licensed to drive alone but says he can't book driving test till late November.

www.cbc.ca

High Demand for ICBC Road Tests

Testing centres were closed for five months due to COVID-19 and now the crown corporation and driving instructors are slammed

www.cbc.ca

Backlog : New Drivers Travel From as Far as Prince Rupert

Salmon Arm man unable to get his road test until late November in Kelowna.

www.aldergrovestar.com

Saskatchewan

8000 People Waiting to Take Road Tests, says SGI.

Approximately 8,000 people are currently waiting to take there driver's licence road test, according to Saskatchewan Government insurance (SGI).

Approximately 8,000 people are currently waiting to take there driver's license road test, according to Saskatchewan Government insurance (SGI).

www.leaderpost.com

Waitlist for Driver's Licence Road Tests is up to 12 Weeks in Saskatoon.

Waitlist for Driver's License Road Tests is up to 12 Weeks in Saskatoon.

People in Saskatchewan wanting to get their testing in for their driver's licences may be waiting for up to three months.

People in Saskatchewan wanting to get their testing in for their driver's licenses may be waiting for up to three months.

www.globalnews.ca

Ontario

A Month After Road Tests Resumed, Ontario has a Massive Backlog.

Ontario's ministry of Transportation says there's a backlog of 700,000 road test's just over a month after DriveTest centers resumed in-vehicle driver exams.

www.cbc.ca

Drivers Going the Distance Due to Backlog of Driving Tests in Ontario.

Kitchener resident Kaitlyn Banton had three cancellations for her G2 test caused by lockdowns and took months trying to rebook locally.

www.kitchener.ctvnews.ca

New Drivers Frustrated with Ontario's Months-long Backlog of Driving Tests.

The province resumed in-car driving tests in June, but the backlog to book a road test is staggering.

www.cbc.ca

Alberta

Alberta to Announce ‘Immediate Changes’ to Reduce Driver Test Wait Times.

The government is set to reveal its plan Thursday to lower the lengthy waits for road tests in Alberta.

www.globalnews.ca

Privatized Driver Test Examiners Complete 55,000 Tests in Two Months

Testing centers were closed for five months due to COVID-19 and now the crown corporation and driving instructors are slammed.

www.reddeeradvocate.com

55,000 Road Tests Given in First Two Months of 2021

Alberta registry agents say they have successfully delivered to Albertans more than 55,000 passenger vehicle road tests in January and February of this year.

www.morinvillenews.com

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