RC3 Road Test Driver’s Licence Scheduling Network

How It Works

RC3 takes road test scheduling to a new level. It all starts with the broadcasting of availability by a driver examiner. This availability broadcast can be automated or managed on demand through the RC3 web portal or by using a mobile app specifically designed for driver examiners on the go.

The availability broadcast is received by a robust booking portal designed for testing centres to schedule road tests for clients who wish to book in person. An online road test booking website also receives the driver examiner’s availability broadcast so that the public can view, pay and schedule their road test online in a self-serve model.

A Little More Than Just A Scheduling System

More than just a road test booking tool, RC3 ensures that availability is used as efficiently as possible. In our case study for road testing in Alberta, RC3 was able to eliminate Alberta’s 65,000 back logged road tests by using the same number of driver examiners that existed in the predecessor’s booking system. This was accomplished by scheduling efficiencies built into RC3.

Randomization & anonymity are at the forefront of our booking algorithm and provide a great deal of accountability for all parties involved to ensure a fair and randomized client/driver examiner relationship. The degree of randomization can be customized to suit jurisdictional and organizational requirements.

Communications

The RC3 road test scheduling network can keep everyone in the loop in real-time using a combination of email and text messaging to keep both driver examiner and client informed of events such as a changes in schedule for the driver examiner or a reminder to a client for an upcoming road test.

Automated communications such as sending out the next day’s schedule and locations for driver examiners, or automatic cancellation and re-scheduling emails.

RC3 Analytics

RC3 analytics provide a deep dive into a variety of valuable metrics on a granular scale. Report on driver examiner performance and volume, generated with real-time data. Financial data that reconciles with road testing performance and volume are just as robust. The RC3 road test scheduling network also provides custom reporting that may be required for any jurisdiction. Development of additional analytics is included.

Chart trends at driver’s licence road testing centres to have better insight at high volume and peak hours.

Online Public Access

Our self-serve online access portal to book your driver’s licence test online can be customized according to your jurisdiction. Workflow and payment can be tailored to the specific needs of your province/state. We work with your Information Systems team from a technical perspective to integrate RC3 for a seamless transition, while planning work flow and recommending driver testing policies with directors and managers of service/transportation departments, based on our decades of experience in road test scheduling.

RC3

In the case study for road test scheduling using RC3 in Alberta, we established the online access portal AlbertaDriverExaminer.ca so that the public can access live road testing availability and pay for it at the same time. There’s even an option to add and pay for rental vehicles, as well as the rental of helmets, gloves, etc for motorcycle road tests. This creates additional financial opportunities for organizations that subscribe to the RC3 road test scheduling network.

We can also process payments on your behalf. Merchant fees aren’t a factor on your balance sheet when you subscribe to RC3. We can disburse funds at predetermined regular intervals, into multiple accounts.

Rental Vehicles

Rental vehicles for driver’s licence road tests are available for individuals that do not have access to a vehicle at the time of their road test. RC3 can handle multiple vehicles and overlapping availability at each testing centre and can accommodate for different vehicles such as motorcycles, passenger vehicles, and commercial trucks and trailers.

RC3 includes reports on rental vehicle usage and profitability, so that you can determine the value of each vehicle, and adjust as necessary.

Upgrades & System Adjustments

RC3 Road Test Scheduling Network can be adjusted to adhere to any business or government policies.

Work flow can be tailored to each jurisdiction’s rules and regulation. We work with all levels of government to achieve the most efficient & cost effective road test scheduling solution. We can provide permission level access to all parties involved dependent upon regional policies.

We also include system updates and/or upgrades within our networks so that sub-systems can be developed at no extra cost to tie into existing provincial/state database network of systems, ensuring a seamless transition with existing workflows.

Support & Training

Our support team is second to none. The laser focus we have on driver’s licence road test scheduling gives the support team tremendous experience.

All technical support is included in RC3. Our dedicated support team is unique because of the experience and knowledge of road test scheduling in the licencing industry, coupled with cutting edge technology that is constantly being improved upon in RC3. Our upgrades are included and incorporate great ideas from all of our clients. All subscribers benefit and have the choice of using new features and improved workflows. Our support sets us apart.

About Us

Registry Connection Inc. is a locally owned and operated Alberta company. Since 2007, we’ve striven to add to Canadian innovation and have sourced all third-party tools, services and employment from Canada whenever possible.

We Can Help

British Columbia (B.C.)

Man forced to quit his job due to backlog of road tests in the area.

High Demand for ICBC Road Tests

With no road testing availability until November, Caleb Siemens is not licensed to drive alone.

Testing centres were closed for five months due to COVID-19 and now the crown corporation and driving instructors are slammed

www.cbc.ca

Long waits to a book a driver’s license road test.

High Demand for ICBC Road Tests

With the pandemic shutdowns exacerbating the problem, there’s even less availability left for new drivers facing month-long wait times.

Testing centres were closed for five months due to COVID-19 and now the crown corporation and driving instructors are slammed

www.cbc.ca

Unlicensed drivers forced to make long trips to get road testing for driver’s licenses.

Backlog : New Drivers Travel From as Far as Prince Rupert

New drivers have been encouraged to visit booking sites frequently in search for availability in case of last minute cancellations

Salmon Arm man unable to get his road test until late November in Kelowna.

www.aldergrovestar.com

Saskatchewan

Eight thousand people waiting for a road test.

8000 People Waiting to Take Road Tests, says SGI.

Driver examiners are working overtime to reduce the backlog of tests produced as a consequence of road testing being shutdown for weeks.

Approximately 8,000 people are currently waiting to take there driver's license road test, according to Saskatchewan Government insurance (SGI).

www.leaderpost.com

New drivers have to wait up to 12 weeks in Saskatoon.

Waitlist for Driver's License Road Tests is up to 12 Weeks in Saskatoon.

Centres like Regina and Saskatoon have prolonged wait times.

www.globalnews.ca

Ontario

Large backlog in Ontario, after resuming road tests.

A Month After Road Tests Resumed, Ontario has a Massive Backlog.

The ministry plans to hire new examiners by September.

www.cbc.ca

Drivers doing long distance trips due to backlog of driving tests.

Drivers Going the Distance Due to Backlog of Driving Tests in Ontario.

Kitchener resident Kaitlyn Banton had three cancellations for her G2 test caused by lockdowns and took months trying to rebook locally.

The ministry is opening six temporarily centres to reduce the demand.

www.kitchener.ctvnews.ca

Driver’s to be licensed frustrated after months-long wait for a road test.

New Drivers Frustrated with Ontario's Months-long Backlog of Driving Tests.

Six temporary locations to be added offering road testing seven days a week in areas with higher demand.

www.cbc.ca

Alberta

Alberta to execute 'immediate changes' to shorten driver test wait times.

Alberta to Announce ‘Immediate Changes’ to Reduce Driver Test Wait Times.

The government is set to reveal its plan Thursday to lower the lengthy waits for road tests in Alberta.

Albertans must wait six weeks or more to book a driver test.

www.globalnews.ca

55.000 test completed by Private examiner in just two months.

Privatized Driver Test Examiners Complete 55,000 Tests in Two Months

Testing centers were closed for five months due to COVID-19 and now the crown corporation and driving instructors are slammed.

Public and private (Registry Connection Inc.) sector partnership delivers services efficiently to Alberta.

www.reddeeradvocate.com

55,000 road tests have been done since the re-privatization in the last two months, now tests are available for booking at https://albertadriverexaminer.ca

55,000 Road Tests Given in First Two Months of 2021

Alberta registry agents say they have successfully delivered to Albertans more than 55,000 passenger vehicle road tests in January and February of this year.

www.morinvillenews.com

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